Prescription orders are normally shipped from our contracted pharmacies within a week of receiving your prescription(s), placing an order and receiving payment. Over the counter medications are usually shipped within 3 business days. Once shipped, your medication(s) will take approximately 1 to 3 days to arrive at your residence. US postal addresses must be USPS deliverable.
On rare occasions some shipments may take more than 2 to 4 days to arrive at your residence. This may be due to possible disruptions with international postal services or customs.
We ask that you be patient when it comes to shipping and, should your package not arrive within 1 week of your order being shipped, please contact us. We will provide you with an update and, if necessary, we will arrange for our contracted pharmacy to send out a replacement to you.
We do advise our patients to place an order for their medication(s) as far in advance as possible, approximately 30-45 days prior to when the medication will be needed.
When placing a refill order please keep in mind we have a 30 day ship rule. Meaning you may place an order at anytime, however, your current order might be held to allow for your previous order to pass the indicated time frame.